Privacy Policy for Malaysian Players

Why Each Type Is Held

Your contact-form details are kept so we can reply to your query and improve our service. IP addresses and browser data help us diagnose technical issues, prevent fraud and understand general traffic patterns. Holding this information allows the platform to operate securely and to comply with Malaysian personal data protection principles. We never use the data for marketing without your consent.

Cookies and What Turning Them Off Costs

The site uses cookies to remember your language preference (English or Bahasa) and to keep your session secure. These are small text files stored on your device. No cookies track you across unrelated websites. If you disable cookies in your browser, the lobby will still function but you may need to select your language each visit. Certain features, such as personalised page views, will not work without them.

How to Access or Delete Your Data

If you want a copy of the personal data we hold about you, or wish to have it deleted, simply use the contact page on the site. Send your request along with the email address you used when contacting us. We will respond within the timeframe set by Malaysian data protection law. No proof of identity beyond your email address is needed. There is no charge for making a request.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. These providers help us understand site performance and keep the platform running. They are contractually bound to protect your data. Your personal information is never sold, rented or traded to third parties. We do not share it with advertisers, affiliates or any other organisation unless required by law.

How Long Records Are Kept

Contact-form submissions and their associated data are kept for as long as needed to resolve your enquiry. Server logs containing IP addresses and browsing data are retained for a limited period, typically a few months. When the information is no longer required for the purpose it was collected, it is deleted or anonymised. We do not hold data indefinitely, and we review our retention schedule regularly.

What We Collect and When

When you use the contact form, you submit your name, email address and message. The lobby also records your IP address, browser type and pages you view. This happens automatically each time you visit. No other personal data is gathered unless you choose to provide it. We do not request your identity card number, banking details or account passwords through any form on the site.

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